BrightCare Governance
We are committed to providing a positive experience for our consumers every time they deal with our organisation.
We undertake effective planning and resource allocation to provide our employees with access to training and resources. Our organisation proactively collects and shares critical information to direct decision-making and organisational improvement strategies.
We adopt cultural openness, transparency, and accuracy to inform our decision-making All staff in our organisation focus on continuous improvement of care to manage risk and drive positive change in the quality of our care.
Welcome to BrightCare
BrightCare Home and support is here to lend a hand and provide the support you need to stay in your own home for as long as possible. All services are designed to be flexible and responsive to your needs and what’s important to you.
We are an approved Aged Care provider delivering in-home supports and the Support at Home program and private care.Our clinical framework systems are in place and regularly evaluated to ensure:
- a culture of openness, fairness, respectfulness, and transparency is promoted
- our organisational culture is based on the principles of natural justice, learning from errors, and accountability for decisions and behaviours
- prioritising the delivery of high-quality services and care
- pursuing excellence in care and services beyond compliance
- promoting a culture of transparency
BrightCare Home and Support
- Respect
- Dignity
- Compassion
- Integrity
- Equality
- Diversity
- Choice
BrightCare Home and Support
To deliver high quality aged care services with a dedicated, compassionate, and professional team. To be a dynamic and innovative industry leader that demonstrates dignity and integrity for the aged.
BrightCare Home and Support
Our company is a family governed organisation which values and respects the rights, responsibilities, and aspirations of people within aged care. With a focus on living a life with freedom and choice, we promote maximum participation and inclusion in the home and in the community.
Best Aged Care services in the Western Suburbs
Our team works to maintain your independence at home and in the community, with respect to your choice and dignity.
SERVICE PRINCIPLES - KEY VALUES
Every individual who is involved in the life of a person within Aged Care is valued. This includes families, support networks, friends, and the staff who assist and support them.
SERVICE PRINCIPLES - OBJECTIVES
Our objective is to assist people within Aged Care to live comfortably in their own home, and according to their unique values and lifestyle choices.
PRINCIPLES - PROVIDING THE SERVICE
We provide support on an individual basis to assist the people who use the service to lead an ordinary life within the community.